Post by Sarah, User Researcher, Welsh Revenue Authority
As a user researcher for the Visitor Levy project at the Welsh Revenue Authority, it’s my job to represent the voice of the user. This is something that I feel strongly about. For me, ensuring my colleagues think like users and put their needs first is really important.
So, what does that actually mean in practice?
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Post by Ry, Content Designer, Welsh Revenue Authority (WRA)
You may have read about our work on visitor accommodation registration in previous WRA blog posts. But we’ll also provide another service for visitor accommodation providers to file and pay their Visitor Levy. And we’re ready to start sharing how we go about it.
In March 2026, Cardiff Council announced it’ll introduce the levy from 1 April 2027. The levy is an additional charge on overnight stays in visitor accommodation, such as hotels, campsites and Airbnbs. Accommodation providers will pay the levy to the WRA.
Accommodation providers in Cardiff can read our quick guide to make sure they’re ready by 28 September 2026.
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